Over the last year, we’ve connected with our partners throughout the world through a variety of mediums.
Social Media Growth
Social media has become a great way to connect with partners—from sharing daily devotions to showing behind-the-scenes images of life inside In Touch Ministries. Over the summer, we gathered more than 1,900 greetings to pass along to Dr. Stanley on his 80th birthday. We’ve also used Facebook (along with Twitter and YouTube) to collect responses to the question: What emotion are you dealing with right now? The responses helped to craft Dr. Stanley’s message series “Healing Damaged Emotions”—one of our best received series to date.
Contact Center
When partners respond to Dr. Stanley’s message, the magazine, or some other In Touch initiative, our team in the ministry’s contact center are often the first to respond. They’re on the front lines daily, dealing with everything from product orders to prayer requests. Our team also works closely with the Christian guidance department, which helps partners who have spiritual questions.
How Do Our Partners Communicate?
- 47% by mail
- 34% by phone
- 19% by web and email
Christian guidance department
Sometimes our partners need some extra help. That’s where our team of trained counselors come in, offering encouragement or answering theological or other spiritual questions through mailed correspondence and hand-selected resources.
Top Ten Question Topics Received by Christian Guidance
- 1. Bible and theology
- 2. Grief, death, and dying
- 3. Spiritual growth
- 4. Health
- 5. Depression
- 6. Church issues
- 7. Family relationships
- 8. Marital discord
- 9. Non-family relationships
- 10. Children
Sunday Night with Dr. Charles Stanley
“Sunday Night with Dr. Charles Stanley” was an online airing of classic In Touch broadcasts from the 1990s. We averaged more than 5,500 unique page views per week—more than 3,000 of those coming from people visiting intouch.org for the first time.
Discipleship Trips
In 2012, Discipleship Trips visited 10 countries. Trip volunteers come from throughout In Touch and spend their time delivering Messengers, discipling pastors, and distributing Life Principles Bibles.
Here are just a few photos from a recent trip.
This Is My Story
In the spring of 2012, we asked magazine readers to tell us stories of God’s faithfulness in their lives. More than 3,000 responded. Here's one story we received.
Centered in the Storm
A woman abandoned by her husband comes to terms with the storm in her heart—and the God who cares about even the tiniest of hummingbirds.
My head hung low as I walked to the barn to get the tractor. The past 17 days had been hot and arid, so I figured this day would be no different. But somehow it was. The air felt heavy enough to cut with a knife. My head jerked upward at the sound of thunder, just in time to see lightning flash across the dark sky. Par for the course, I thought.
My husband of 17 years had decided he no longer wanted me. In fact, he wanted everything but me, and I gave it to him so we could part in peace. Yet God in His providence gave me a place to lay my head and all the necessities of life, and I was grateful. Yet sometimes I could feel the storm of hurt and anger brewing inside of me.
Standing by the barn, I felt the wind start whipping and made my way back to the house. A trashcan and lawn chairs tumbled against the fence. But instead of retrieving them, I watched a fluttering ruby-throated hummingbird try to dip its beak in the nectar feeder as the wind continued to blow it out of his reach.
The rain began to pour down. I stood inside the screen door worrying about where the hummingbird would find refuge. I watched as he flew from the feeder to a sliver of bark on the trunk of an old maple tree. The tree protected him from the gusting wind and rain, while the leaves and limbs overhead thrashed in pure chaos. Several branches fell to the ground, but the bird was safe and serene on his bit of bark—not a one of his tiny feathers ruffled. I had never seen a hummingbird sit so still for so long. Watching him quieted me as I sensed God Himself was holding that little bird.
And then I sensed Him speak to me. Be still and know that I am God.
The wind and rain kept falling, yet my tears and inner turmoil ceased. God’s love enveloped me. I knew He was holding me in His sheltering arms and that I would never be alone.
Read more
What’s the Answer?
Our “What’s the Answer” videos ask tough spiritual questions, and our website offers sermons and resource materials to help answer them. The videos have been aired on several affiliate stations in hopes of introducing more viewers to “In Touch with Dr. Charles Stanley.”
1-800-789-1473
In Touch Ministries 
