- I’m experiencing overall issues accessing your site. What should I do?
Updating/restarting your Internet browser (Chrome, Firefox or Explorer ) and ensuring that you have a consistent internet connection may help resolve video or audio playback issues. Check to see if you can get to popular sites like Google. If not, there may be a problem with your connection to the Internet. We recommend you contact your service provider.
Clearing Cache will allow your browser to function more efficiently.
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Please check your spam folder just in case the email got delivered there instead of to your inbox. If our email is there, select it, right click, and click “Not Junk.” This will allow future In Touch emails to get through to your inbox. We also recommend that you add firstname.lastname@example.org to your approved sender list.
If after doing the above you are still not receiving your devotional, please contact us using our online form or call us at (800) 789-1473.
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If you have had trouble completing your transaction, it may be due to a credit card error. Common problems could be the cause. First, please make sure that your name and address are entered exactly as they appear on your credit card statement or the charge may be rejected. Next, please ensure that you have correctly entered your card’s expiration date and verification number (CVN) – also a common cause of transaction failure.
- How can I get a free subscription to the In Touch Magazine or newsletters?
Click here for our free subscriptions. Also visit our Current Issue page.
- Where can I submit a prayer request?
You are important to God and to us at In Touch Ministries. Please submit your request here. The staff of In Touch will partner with you in prayer.
- What does it mean to be a partner?
To find out about partnership and the In Touch mission, click here.
- Where can I find answers to my spiritual questions?
You can access content by clicking on our Grow in Christ page.You can also email your questions to email@example.com. Please include your name and address since all questions will be answered by mail.
- Can I reprint materials?
To learn more about “Permissions” click here.
- I am unable to watch or listen to Dr. Stanley when I click on TV or Radio tabs?
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- Do the programs on the TV Video Player website include captions?
Yes, to enable the Closed Captioning option on intouch.org videos, please click the button labeled “CC” in the top right hand corner of the viewing window. We are currently working to make more captioned videos available.
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The quality of the video depends on two factors: the speed of your Internet connection and the bit rate (speed) of the video content. The faster the bit rate of the video clip, the better the quality. However, the speed of your Internet connection will limit which video clip bit rate that you can watch.
- How can I view or listen to the In Touch broadcast?
For video, you can find a compilation by clicking This Week on TV
For audio, you can find a compilation by clicking Today on Radio, 24 hour streaming on In Touch Radio Network, or by subscribing to our Podcasts.
By station, you can find your nearest stations by clicking Find a Station nearest you!
- My question isn't answered here. What else can I do?
For any other questions click our online form or call us at (800) 789-1473.